Privacy policy

In accordance with the General Data Protection Regulations (GDPR), the figseshop.com website provides the customer and/or visitor with its privacy policy, in order to inform them of the use and processing of their personal data.

The data controller is FIG’S, owned by Manon Figari, based in Marseille, France.
You can contact the controller at contact@figseshop.com.

 

1. Data Collection & Purpose
When placing an order, users must provide personal data (surname, first name, email, postal address, and phone number). This data is collected to ensure smooth order processing, including quotes, invoices, payment, delivery, and order updates. It may also be shared with delivery service providers (e.g., La Poste, Mondial Relay) solely for the purpose of shipping the order. Data is not used for other purposes or sold to third parties.

All personal data is stored on the figseshop.com website, hosted by the SHOPIFY platform, in compliance with applicable data protection regulations (including GDPR).

Order-related data is retained for the duration required by accounting and legal obligations (up to 10 years in France). Newsletter data is kept until the user unsubscribes.

 

2. Newsletter Subscription
With prior consent, the user’s name and email may be used to send a newsletter with updates or promotional codes. Subscription requires explicit consent by checking the box stating: "I confirm that I have read and agree to the privacy policy regarding the use of my personal data."

A link to the full privacy policy is provided just below the subscription form for reference.

Subscribers may unsubscribe from the newsletter at any time by clicking the ‘unsubscribe’ link included in each email.

 

3. Payment Data
For standard orders placed on figseshop.com, online payments are securely processed via SHOPIFY, PAYPAL, or ALMA, depending on the user’s choice. FIG’S does not store financial data, which is handled exclusively by the payment providers responsible for data protection.

For custom orders (i.e., personalized jewelry not available on figseshop.com), payment is made via bank transfer or, exceptionally, via a payment link processed by STRIPE. In this case, STRIPE is solely responsible for handling and protecting the customer’s financial data.

 

4. Cookies
Users are invited to accept cookies, which facilitate navigation (e.g., saving the shopping basket). Acceptance is optional. Users can accept or refuse cookies via the dialog box displayed upon visiting figseshop.com.

 

5. Customer Rights
Users may access, rectify, request portability or request deletion of their personal data. Requests should be sent via the contact form on figseshop.com or by email at contact@figseshop.com

If users believe their rights are not respected, they may file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés).